Please note that from time to time we will collect your personal information whenever a need arises. Your personal information collected electronically or telephonically will only be used to:
- Process your order and purchase of our products or services.
- Process your purchase of services from our partners e.g. courier service partners
- To manage your registration as a user of all our online and social media platforms.
- To respond to any of your queries & enquiries.
- To send you information regarding delivery for your order.
- To send you information about our products on promotion.
- To advertise our products to you.
- Most of the information you, the customer, provide us with is retrieved when you’re engaging with us and our brand, this could be from anything from browsing the site, to purchasing and registering for an account.
- When creating and registering an account, you may provide us with personal information including your name, email address, delivery address, phone number, credit card details, date of birth and other general marketing preferences.
- We, of course, use your address and contact data to ensure we can deliver all the must-buy products you purchase with us to your front door as soon as possible. We will also send you several emails and text messages to provide you with updates on your order. On this, we also share selected information with our trusted courier partners, so they can also keep you updated on your parcels progress.
- Data privacy is of high importance for Thread Inc. Studios and we want to be open and transparent with our processing of your personal data. We therefore have a policy setting out how your personal data will be processed and protected.